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Contact Us

Need to reach us? We strive to answer all email inquiries within 2 hours during normal business hours.
We believe in the timeliness of customer service, and will do everything possible to satisfy our customers.

 
You can also log into your account for detailed information about your orders. You can print order confirmations,
track your orders, change your email address and password,update your billing and shipping information,
and much more, 24 hours a day.
 
For answers to the most frequently asked questions, go to FAQ.
 
Our normal business hours are:
Monday - Saturday
9:00am - 6:00pm (BeiJing Time)
 
Live Help:
 
 
 
 
Tel :
(86) 571 86873703  Service Time:9:00am - 6:00pm (BeiJing Time)
 
Physical / Postal Address:
Need to write us by mail? Please use the following address.
Address: No 142 Feng Kai Da Sha Jing zhou Road Hang Zhou Zhe Jiang 310012 China
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(Total16User Comment Num)User Comment

  • racheljmnz ( 2012-04-16 05:41:25 )

    Hi, I want to order the Sea Turtle Fabric Shower Curtain, It's out of stock, do you know when you will have it so I can order it? Thank You, Rachel

    AdministratorCan you give me detail Items number ,thank you

  • Anonymous user ( 2012-04-12 09:04:49 )

    Con la primera intencion de saludarlos, me dirijo a ustedes, para solicitar los datos de sus oficinas en Mexico y poder postular mi candidatura como representante de ventas. Agradezco su atencion y respuesta para su servidor. Efren Clapes

  • eguibar ( 2012-04-11 15:08:09 )

    Hi, two weeks ago I recieved the "10" Chrome Solid Brass Square Led Shower Head 101A", but once I placed shower head, the leds were working perfectly, but now the leds are not working. Do you have any guarrantee for this? How can you help me?

  • eguibar ( 2012-04-11 15:05:17 )

    Hi, two weeks ago I recieved the "10" Chrome Solid Brass Square Led Shower Head 101A", but once I placed shower head, the leds were working perfectly, but now the leds are not working. Do you have any warranty for this? How can you help me?

  • masyga2000 ( 2012-03-24 18:03:29 )

    Hello, I ordered some faucets on your site and some parts are missing. The order number is 2012030265428. out of that order, the stand alone bath faucet does not have any connectors with it. in the same order, i did buy 2 small faucets and the connecting tubrs for the city connections where included. For the bath faucet, the connecting tubes are missing. I was wondering is there is a way I could obtain them. Thank you.

    AdministratorHello ,please take it easy ,any fittings we can offer ,please take the photos for us to confirm which exactly parts you need ,send to steven@wholesale-faucet.com thank you

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